You may enjoyfree delivery serviceto your specified delivery address (one destination only) when your order satisfies our minimum purchase amount at HK$1,500. For purchase amount below HK$1,500, a delivery charge of HK$100 shall apply.
Delivery service is only available to fixed addresses in Hong Kong island, Kowloon, New Territories, Tung Chung, Discovery Bay and Ma Wan. Our normal delivery schedule is:
Monday to Friday
Saturday, Sunday and Public Holiday
10am to 5pm
For successful orders placed at our e-store between 9am to 5pm between Monday and Friday and confirmed by us via email, the estimated time for delivery to your specified billing address will be on the following 1 - 3 business days.
For orders placed on Saturday, Sunday or any public holiday, the orders will be arranged on the following working day, and the estimated time for delivery to your specified billing address will be on the following 1 - 3 business day once arranged.
For the delivery service to Tung Chung, Ma Wan, Discovery Bay and outlying islands & remote area, where a longer delivery time is needed, an additional $150 delivery charge will be charged. For delivery address as Ma Wan, delivery will be scheduled at 10am to 4pm. For international shipping, please contact us via email for enquiry.
For delivery service to be arranged at specified time slot (Monday to Friday 5pm to 9pm), a delivery charge of HK$300 shall apply
The delivery service may be affected due to seasonal factors and festive periods. We will try our best to deliver as scheduled during these periods. Also, we will suspend delivery service when typhoon signal No.8 or above or a black rain warning is hoisted.
Delivery service is not available for below addresses:
Non-permanent addresses, such as restricted areas, outer islands, hotel room, ports, marinas and warehouses.
Above 4th floor of a building without elevator for delivery of more than 5 cases;
No authorized or legitimate parking area within 30 meters of designated address.
If you fail to receive your ordered products upon the first delivery appointment or you give us inaccurate information on your address, we will charge you an additional delivery fee HK$100 for subsequent delivery(es).
The delivery date and time are estimated. We are not responsible for any loss or injures of customers caused by late delivery.
We reserve the right of final interpretation of this Terms and Conditions.