送貨服務 Delivery Method

送貨服務 Delivery Method

Delivery Terms

  1. 購物金額滿港幣1,500元或以上,即可享用免費送貨服務(僅限一個指定送貨地址)。購物金額滿港幣1,500元以下須付港幣100元送貨服務費。

  2. 送貨服務僅限於固定地址,服務範圍包括香港島、九龍、新界、東涌、愉景灣、馬灣和離島*。我們的一般送貨時間為:

    星期一至星期五 : 上午10時至晚上5時
    星期六、日及香港公眾假期 : 不設送貨服務

  3. 送貨服務:

    1. 如屬星期一至星期五(公眾假期除外)上午9時至下午5時成功下達訂單並獲我們經電郵確認,預計送貨需時約1-3個工作天。
    2. 星期六、星期日以及公眾假期任何時間下達訂單,我們將於及後的工作天處理送貨。
    3. 如送貨地址為東涌、機場、愉景灣、馬灣和離島等偏遠地區,我們將收取$150 額外運輸費。如送貨地址為馬灣,送貨時間則為上午10時至晚上4時。
    4. 如果想於星期一至星期五晚上5時至9時安排送貨服務,我們將收取$300 額外運輸費。

  4. 我們將會竭盡所能如期送貨。然而,送貨服務可能會因季節性活動(例如特殊銷售活動)或節日(例如聖誕節或農曆新年)期間的大量訂單而延誤。當8號或以上熱帶氣旋警告信號或黑色暴雨警告信號發出時,我們亦將暫停送貨服務。

  5. 我們的送貨服務不適用於:

    1. 大廈周圍30米範圍內並無合法的卸貨區的送貨地址;
    2. 非固定地址、酒店房間、港口、碼頭和貨倉;及
    3. 如送貨5箱或以上,未能以升降機直達的建築物4樓以上的送貨地址。

  6. 如果首次送貨未能成功完成,我們會收取額外港幣100元送貨費用。

  7. 所有送貨日期和時間均為預計送貨日期和時間。就您可能因為送貨延誤所可能造成的損失或損害,FineSpirits 酎樂恕不負任何責任。

  8. 如有任何爭議,我們保留最終的決定權。


    Delivery Terms

    1. You may enjoy free delivery service to your specified delivery address (one destination only) when your order satisfies our minimum purchase amount at HK$1,500. For purchase amount below HK$1,500, a delivery charge of HK$100 shall apply. 

    2. Delivery service is only available to fixed addresses in Hong Kong island, Kowloon, New Territories, Tung Chung, Discovery Bay and Ma Wan. Our normal delivery schedule is:

       Monday to Friday Saturday, Sunday and Public Holiday
      10am to 5pm No Delivery


    3. Delivery service:

      1. For successful orders placed at our e-store between 9am to 5pm between Monday and Friday and confirmed by us via email, the estimated time for delivery to your specified billing address will be on the following 1 - 3 business days.
      2. For orders placed on Saturday, Sunday or any public holiday, the orders will be arranged on the following working day, and the estimated time for delivery to your specified billing address will be on the following 1 - 3 business day once arranged.
      3. For the delivery service to Tung Chung, Ma Wan, Discovery Bay and outlying islands & remote area, where a longer delivery time is needed, an additional $150 delivery charge will be charged. For delivery address as Ma Wan, delivery will be scheduled at 10am to 4pm. For international shipping, please contact us via email for enquiry.
      4. For delivery service to be arranged at specified time slot (Monday to Friday 5pm to 9pm), a delivery charge of HK$300 shall apply

    4. The delivery service may be affected due to seasonal factors and festive periods. We will try our best to deliver as scheduled during these periods. Also, we will suspend delivery service when typhoon signal No.8 or above or a black rain warning is hoisted.

    5. Delivery service is not available for below addresses:

      1. Non-permanent addresses, such as restricted areas, outer islands, hotel room, ports, marinas and warehouses.
      2. Above 4th floor of a building without elevator for delivery of more than 5 cases;
      3. No authorized or legitimate parking area within 30 meters of designated address.

    6. If you fail to receive your ordered products upon the first delivery appointment or you give us inaccurate information on your address, we will charge you an additional delivery fee HK$100 for subsequent delivery(es). 

    7. The delivery date and time are estimated. We are not responsible for any loss or injures of customers caused by late delivery.

    8. We reserve the right of final interpretation of this Terms and Conditions.